Get to know me
My journey from a completely different profession to becoming an Indirect Procurement Leader has been a thrilling and inspiring experience. It’s been filled with challenges and breakthroughs that pushed my development, constantly educating and shaping me along the way. This path has been both transformative and rewarding, driving me to grow and excel in my career.
Skills
From my point of view, skills are the practical abilities and expertise we develop through learning and experience, enabling us to effectively navigate and succeed in various aspects of life.
My journey from a beginner to a leader has been transformative, driven by curiosity, dedication, and perseverance. Along the way, I've gained not only technical expertise but also emotional intelligence and leadership qualities, allowing me to inspire and empower others while continuously growing.
A successful career is built on a strong foundation of education. By combining formal knowledge with practical experience and embracing lifelong learning, I stay adaptable, relevant, and ready to seize new opportunities for growth and success.
My Professional Career
Education
My Professional Career
dormakaba
At dormakaba, I have been part of Indirect Procurement from the very beginning, building and developing the Global Indirect Procurement organization and its capabilities. My focus is on creating a scalable global procurement model, strengthening governance and transparency, developing category strategies, and continuously improving cost performance and procurement processes. I also drive the digital transformation of Procurement and P2P through eProcurement, automation, and AI-enabled solutions. As a leader, I place a strong emphasis on empowering people, developing talent, and building high-performing teams.
Main Responsibilities
I lead the global Indirect Procurement organization, with responsibility for strategy, governance, category management, value creation, and procurement transformation. My focus is on building scalable global structures, optimizing cost and supplier performance, strengthening stakeholder collaboration, and driving digitalization across Procurement and P2P. Alongside business performance, I place strong emphasis on developing people, capabilities, and high-performing teams across regions.
Global Indirect Procurement Leader
Actual position
Pfizer
At Pfizer, I was part of Indirect Procurement from the very beginning, working alongside my then-manager to lay the foundation for Procurement Excellence. Over time, I progressed from a local strategic buyer to Team Lead and eventually to Head of Procurement. During this journey, I contributed to the development of the eProcurement system Ariba and fostered cross-country, internationally connected collaboration in strategic procurement.
Main Responsibilities
At Pfizer, I led the procurement team, focusing on continuous process optimization and standardizing working methods. I managed vendor relationships, risks, and stakeholder engagement, while overseeing category management and cross-functional projects. Additionally, I established strategic partnerships, negotiated contracts, and monitored procurement performance.
In three different positions: from Sourcing Manager to Head of Procurement
07/2004 to 05/2021
Zurich Insurance Company
After starting as a beginner in procurement at the largest insurance company in Switzerland, I gained valuable insights into how procurement functions, the challenges it presents, and how to effectively address them. I progressed from being an operational buyer to a strategic buyer in the category IT and telecom, My 6.5 years at this company have allowed me to develop a deep understanding of the intricacies of procurement and have equipped me with the skills necessary to navigate its complexities.
Buyer IT & Telecom
12/1998 to 06/2004
Main Responsibilities
At Zurich Insurance, I was responsible for the operational purchasing of IT standard goods, negotiating and concluding contracts, and serving as the eProcurement contact person. I also documented and maintained IT procurement processes and managed supplier relationships
Education
I believe education is a lifelong process that extends beyond classrooms and into our daily lives. By staying open to conversations, experiences, and continuous learning, we grow into more informed individuals. Combining theoretical learning with practical application creates the most effective and integrative approach to growth.
Business & Technical Administration
Certification: Federal diploma in Business Administration and Applied Technical Management
School: AKAD, Zurich
Key Areas: Business administration, Finance, Logistics, IT
Certification: Business Diploma SGKB
School: MERWA, Aarau
Key Areas: Business Administration, Finance
Organizational Management
Certification: MCIPS Certification
School: Chartered Institute of Procurement & Supply
Key Areas: Procurement & Supply Chain Management
Certification: Organizer with Federal diploma of higher vocational education
School: IFA Zurich
Key Areas: Project- und Process Management, Corporate Governance, Optimization of organization, Information Management, Logistics, Infrastructure & Technology, Lawt
Leadership
Certification: Cornerstones of Management
School: Pfizer Acadamy
Key Areas: Coaching & Deployment to achieve high-performance
Certification: Dipl. Personality- & Life Coach (ECA/ICI), Expert Level
School: Living Sense Zurich
Key Areas: Coaching, Personality development & psychology
Training Title: Leading for Success
School: Dormakaba Academy
Key Areas: Building and leading teams, Motivating employees, Setting priorities as a Leader, Managing success of the team
My Skills
From my point of view, skills are the practical abilities and expertise we develop through learning and experience, enabling us to effectively navigate and succeed in various aspects of life.
Procurement & Negotiation Expertise
Supplier Management: Establishing and maintaining strategic supplier relationships, including tender processes and long-term partnerships.
Cost Savings & Optimization: Leading international tenders, achieving significant cost savings (e.g., 40% in logistics tenders, €1M savings in Telecom 2014 project).
Contract Negotiation: Successfully negotiating complex contracts for mobile, fixed communication, transportation, and print services across Europe.
Category Management: Leading category management in diverse indirect procurement areas like services, logistics, and Mobile Communication.
Leadership & Management Skills
Team Leadership: Building and managing regional procurement teams across Europe, with 10+ direct reports.
Strategic Planning: Defining and executing procurement strategies, aligning with corporate goals.
Mentoring & Development: Implementing a multi-mentor program to promote operational buyers to strategic roles.
Cross-functional Collaboration: Leading projects in collaboration with Supply Chain, Finance, and IT.
Technical Skills
eProcurement Systems: Contributing to the development of eProcurement systems like Ariba, and implementing AI-based solutions to optimize processes.
Data & KPI Management: Developing and implementing dashboards and KPIs to measure procurement performance globally.
Process Optimization: Streamlining procurement processes, reducing manual steps, and improving efficiency (e.g., reducing FTE from 1 to 0.1 in fleet management).
Digital Tools: Using tools like Transporeon for tender processes and SAP integration for centralized procurement systems.
Communication & Interpersonal Skills
Stakeholder Management: Managing relationships with internal and external stakeholders, including Supply Chain, Finance, and IT, ensuring alignment across departments.
Cross-Cultural Communication: Leading international projects across multiple countries and coordinating with global teams.
Presentation & Reporting: Presenting complex procurement data and strategies to senior management and key stakeholders, using clear, actionable insights.
Mentoring & Coaching: Coaching and developing team members to transition into strategic roles through structured learning programs.
Languages: German & Italian native speaker and fluent in English (C1)
Pietro Mannino
Indirect Procurement Manager - Leader for Success
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